High electric bills can become overwhelming in Ohio’s climate, where summers bring intense heat and winters can be brutally cold . For families living paycheck to paycheck, choosing between power and other essentials like food or medicine is a harsh reality.
Fortunately, there are multiple energy assistance programs in Ohio designed to provide relief. Whether you need a one-time credit, help to manage past-due balances or a long-term payment plan, this guide breaks down your top options, how to qualify, and how to apply—so you can keep your lights and heat on all year long.
Home Energy Assistance Program (HEAP) – Ohio’s Primary Electric Bill Support
The Home Energy Assistance Program (HEAP) is Ohio’s flagship utility relief program. It provides a one-time annual credit to help households with limited income afford their heating or electric bills during peak energy usage seasons.
What HEAP Covers:
HEAP focuses on reducing your electric burden through direct financial aid:
One-time credit applied directly to your electric account
Winter heating support , especially for electric heating systems
Emergency or crisis assistance for households facing imminent disconnection
According to the Ohio Development Services Agency, over 300,000 households benefit from HEAP each year—especially during winter months when electric heating is most critical.
Who Qualifies for HEAP:
Eligibility for HEAP is determined by household income, which must fall at or below 175% of the Federal Poverty Level (FPL) :
Household Size Maximum Annual Income (175% FPL)
1 person
$25,515
2 people
$34,510
3 people
$43,505
4 people
$52,500
5 people
$61,495
6 people
$70,490
Automatic Eligibility: Households already receiving benefits like SNAP , Supplemental Security Income (SSI) , or Temporary Assistance for Needy Families (TANF) qualify automatically for HEAP.
How to Apply for HEAP:
Applying is easy, and assistance is confidential and free.
Pro Tip: Apply in early fall or late summer to ensure your application is processed before high winter usage hits.
Percentage of Income Payment Plan Plus (PIPP Plus)
For those looking for more sustainable, monthly help , Ohio offers PIPP Plus —a unique, income-based program that reduces your monthly electric bill to a fixed percentage of your income .
How PIPP Plus Works:
PIPP Plus gives eligible residents a structured plan with added incentives:
Electric-only households: Pay 5% of monthly income
Electric + gas households: Pay 10% of monthly income
Arrearage credits: Each on-time payment reduces your old utility debt
Debt forgiveness: After 24 on-time payments , any remaining balance is forgiven
If you miss a payment, you can catch up with reinstatement options —just reach out to your utility or Community Action Agency.
Who Qualifies for PIPP Plus:
To participate, you must meet these criteria:
Income at or below 175% of FPL (same as HEAP)
Be a customer of a regulated Ohio utility like:
AEP Ohio
FirstEnergy
Duke Energy
AES Ohio
Must reverify income annually to remain eligible
How to Apply for PIPP Plus:
Additional Help & Emergency Support
Even with HEAP and PIPP Plus, some families may still face emergencies. Ohio offers other avenues for relief:
Winter Crisis Program:
Helps with disconnection notices , no heat, or low fuel
Available November 1 to March 31 each year
Summer Crisis Program:
Provides fans, air conditioners, or bill assistance during extreme heat
Especially for seniors, medically vulnerable , and those with disconnection notices
Runs from July 1 to September 30
Community Action Agencies (CAAs):
Offer localized support including application assistance , energy education , and referrals to Operation Help , Salvation Army , or local church programs
FAQs: Ohio Electric Bill Assistance
Can I apply for HEAP and PIPP Plus at the same time?
Yes. Many Ohioans enroll in both programs . HEAP can provide a one-time boost while PIPP Plus helps manage monthly payments and reduce debt.
What should I do if I receive a disconnection notice?
Immediately call your utility company and your local CAA. Ask about enrolling in PIPP Plus or the Winter Crisis Program . Disconnections are often paused temporarily if you’re in the process of applying.
How long does it take to get approved for HEAP?
Expect a processing time of 4–6 weeks . For crisis cases (e.g., shut-off notices), expedited help may be available within a few days.
Can renters apply for these programs?
Absolutely. HEAP and PIPP Plus are open to both renters and homeowners , as long as you’re responsible for your utility bills.
Next Steps: Take Action Today to Lower Your Electric Bill
If you’re struggling with energy bills, don’t wait until you’re facing a shut-off. Here’s what to do next:
Apply for HEAP and PIPP Plus : Ohio Energy Help Portal
Call (800) 282-0880 to speak to a representative about your eligibility
Find your local CAA : Community Action Agency Locator
Have a disconnection notice? Request help through the Winter Crisis Program
Dial 2-1-1 in Ohio for emergency referrals, nonprofit aid, or local church programs