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HomeArizonaMaricopa County Utility Assistance Online: Helping Residents Stay Safe and Supported

Maricopa County Utility Assistance Online: Helping Residents Stay Safe and Supported

Applying for Maricopa County Utility Assistance

Our site is dedicated to providing essential support to Maricopa County residents seeking assistance with their utility payments. At the Community Services Division (CSD) of the Human Services Department, we take pride in efficiently organizing and overseeing the distribution of utility assistance to individuals residing in areas beyond Maricopa County such as Glendale, Mesa, and Phoenix. Our dedicated team works diligently to ensure that residents receive the support they need promptly and effectively. Our organization’s powerful mission serves as its driving force.

We strive to assist individuals in Arizona experiencing financial difficulties, especially when it comes to securing essential utility services during difficult times such as extreme weather conditions or unforeseen events like the recent wildfire in Sunflower, AZ. We understand the importance of access to these services and are committed to offering support when it matters most. In this article, we will guide you through the process of applying for utility assistance, outlining eligibility criteria, required documentation, and application methods.

Understanding Utility Assistance Eligibility

To be eligible for the Maricopa County utility assistance program, there are certain criteria that residents need to fulfill. The primary requirement is that applicants must live in Maricopa County, except Glendale, Mesa, and Phoenix. Our utility assistance program offers a range of benefits for individuals who meet our specific qualifications. To be eligible, your household’s income for the past 30 days must be equal to or below 60% of the State Median Income.

By ensuring that you meet these specific requirements for assistance in Maricopa County, you can fully leverage the incredible support and assistance that we offer. Our team is dedicated to helping you achieve your goals and will go above and beyond to ensure your success. We recognize the importance of complying with funding source requirements.

Some funding sources may require that a household member be currently residing in Maricopa County. To provide you with a comprehensive understanding of the income thresholds, we have prepared a breakdown based on your household size. This will help you make informed decisions and navigate through the application process smoothly.

Household Size Monthly Household Income
1 $2,403
2 $3,143
3 $3,883
4 $4,622
5 $5,362
6 $6,101
7 $6,240
8 $6,379

Please note that these figures are based on the State Median Income as defined by the U.S. Department of Health and Human Services, effective July 1, 2022.

Preparing the Required Documentation

To establish eligibility, you need certain documentation. Let’s review it:

1. Photo Identification of the Applicant

A valid photo ID is required to verify your identity.

2. Proof of Legal Status

Applicants must provide documentation confirming their U.S. immigration status.

3. Social Security Cards of Household Members

Social Security cards for all members of the household must be submitted.

4. Household Income Documentation

To determine eligibility, we need proof of the household’s income during the 30 days before the appointment date.

5. Recent Gas and Electric Bills

Please provide the most recent gas and electric bills for your current residence. 6. COVID-19 Impact Documentation: If you have faced financial hardships due to the COVID-19 pandemic, relevant documentation can be used to assess eligibility.

Please be aware that to ensure an accurate evaluation, our CAP office may request additional documentation.

Applying for Utility Assistance


  • Community Action Program (CAP) OfficesWebsite: Varies by location. CAP offices located throughout Maricopa County provide rental assistance and support services to eligible individuals and families. Each office serves specific service areas.
  • Glendale Community Action ProgramThe Glendale CAP office offers rental assistance programs and services to residents of Glendale, AZ.
  • City of Mesa Community Action ProgramThe City of Mesa CAP office provides rental assistance and housing support to eligible individuals within Mesa, AZ.
  • City of Phoenix Local AgenciesThe City of Phoenix offers rental assistance through various local agencies to residents within the city limits.
  • St. Vincent de Paul Society, PhoenixThe St. Vincent de Paul Society in Phoenix provides rental assistance, counseling, and support to individuals and families in need.
  • Salvation Army, PhoenixThe Salvation Army offers rental assistance programs and support services to those facing financial hardships in the Phoenix area.
  • A New LeafA New Leaf provides rental assistance and comprehensive support services to individuals and families in crisis.
  • Hom Inc.Hom Inc. offers rental assistance and housing counseling to individuals with disabilities and special needs.
  • Catholic Charities Community ServicesCatholic Charities provides rental assistance, counseling, and other support services to those in need, regardless of religious affiliation.
  • Arizona Department of HousingThe Arizona Department of Housing offers various rental assistance programs and resources for eligible individuals and families.
  • Interfaith Cooperative MinistriesInterfaith Cooperative Ministries provides rental assistance and supportive services to individuals and families experiencing homelessness.
  • Save the Family Foundation of ArizonaSave the Family Foundation offers rental assistance and comprehensive services to help families achieve self-sufficiency.
  • Family Promise of Greater PhoenixFamily Promise assists families experiencing homelessness with rental assistance and support programs.


Be it harsh weather conditions or financial hardships, the resources above are committed to ensuring a seamless experience for residents of Maricopa County. The goal is to provide assistance and guidance every step of the way, making the application process as smooth as possible. Remember, you are not alone. Reach out today!