Arkansas Emergency Utility Assistance Programs for Low to Mid-Income Residents
Dollar Energy Fund
A SWEPCO customer who has eligible utility bills can receive assistance with their utility bill through the Arkansas Utility Assistance Program, which is administered by Dollar Energy Fund. If a customer is eligible, they can receive a grant that is directly applied to their utility bill. We consider our program to be a last resort program since it goes above and beyond the resources available through federal, state, and other programs. Our program guidelines and eligibility requirements may be changed from time to time.
United Way/Black Hills Energy
A confidential, free, 24-hour-a-day, and multilingual way to locate hundreds of local human service agencies in your community is the Arkansas 211 program, which is administered by the United Way and sponsored by Black Hills Energy. Thousands of Arkansans can find assistance with utility bills, employment, childcare, disaster assistance, tax preparation, housing, food, youth services, veteran assistance, and support groups by calling 211 or searching statewide resources on arkansas21.org. This program works in conjunction with the Arkansas weatherization assistance program.
Need an Energy Audit?
Members of Carroll Electric Cooperative are eligible for a program that provides energy audits as a means of reducing their electricity bills. This program has a comprehensive list of measures that can be taken to make homes more energy efficient.
LIHEAP
As a rule, all households with past-due water or wastewater bill(s) automatically qualify for LIHWAP if they receive benefits from the Low Income Home Energy Assistance Program (LIHEAP), Supplemental Nutritional Assistance Program (SNAP), Supplemental Security Income (SSI), or Temporary Assistance for Needy Families (TANF). To apply for LIHWAP, eligible households must apply.
Household Water Assistance (LIHWAP)
Households that receive benefits from LIHEAP, Supplemental Nutritional Assistance Program (SNAP), Supplemental Security Income (SSI), or Temporary Assistance for Needy Families (TANF) and have a past-due balance on their water or wastewater bill(s) are automatically eligible for Low Income Household Water Assistance Program (LIHWAP). However, these eligible households must submit a LIHWAP application.
To receive LIHWAP payments, water and wastewater utilities must be enrolled in the program.