Quick Answer
What utility assistance programs are available in Chicago?
Chicago residents can get help paying electric, gas, and water bills through utility assistance programs offered by ComEd, Peoples Gas, the City of Chicago Department of Water Management, and state energy assistance programs. These services can provide bill payment assistance, payment plans, and emergency relief for eligible households.
Understanding Chicago Utility Assistance Programs

Utility assistance programs play a critical role in helping low-income and middle-income families keep their essential services connected. Rising utility costs can create financial hardship for many households, particularly seniors, individuals with disabilities, and families with children.
Programs available in Chicago may help residents pay electric, natural gas, and water bills while also offering energy-saving resources and payment arrangements that make monthly expenses more manageable.
Additional information is available through our guides on what utility assistance programs are, how to apply for utility assistance, LIHEAP energy assistance programs, and emergency utility assistance resources.
Utility Companies That Offer Assistance in Chicago
ComEd
Provides payment assistance programs, budget billing options, and energy efficiency programs for electric customers.
Peoples Gas
Offers bill payment assistance, deferred payment arrangements, and financial assistance programs for natural gas customers.
Chicago Department of Water Management
Provides water bill assistance resources and payment plans for qualifying residents.
Illinois LIHEAP
Offers seasonal assistance to help low-income households pay heating and cooling costs.
Many assistance programs prioritize vulnerable households.
Emergency Bill Help May Be Available
Who Qualifies for Chicago Utility Assistance?
Eligibility requirements vary by program, but most utility assistance programs consider the following factors:
- Household income and family size.
- Proof of Illinois residency.
- Responsibility for paying utility bills.
- Financial hardship or risk of utility disconnection.
- Priority status for seniors, disabled residents, or households with young children.

Pro Tip: Applying before you receive a shutoff notice can increase your chances of receiving assistance and prevent costly reconnection fees.
Types of Utility Assistance Programs in Chicago
Electric Bill Assistance
Programs administered by ComEd and Illinois energy assistance providers can help eligible households pay overdue electric bills and avoid disconnections.
Natural Gas Assistance
People’s Gas and state-funded programs offer payment plans and emergency assistance for qualifying customers struggling with heating expenses.
Water Bill Assistance
The City of Chicago Department of Water Management provides payment options and assistance resources to help residents manage water expenses.
Need Help Paying Utility Bills?
Financial assistance may be available for electric, gas, and water services in Chicago.
Energy and Water Saving Tips for Chicago Residents

| Tip | Potential Benefit |
|---|---|
| Switch to LED lighting | Lower electricity consumption |
| Repair leaking faucets | Reduce water bills |
| Use programmable thermostats | Lower heating and cooling costs |
| Seal drafts and air leaks | Improve home energy efficiency |
Frequently Asked Questions About Chicago Utility Assistance
Where can I get money to help pay bills in Chicago?
Programs offered by ComEd, Peoples Gas, LIHEAP, and local nonprofit organizations may provide financial assistance for utility bills.
What program helps pay utility bills?
Illinois LIHEAP and utility company assistance programs provide financial help for eligible households struggling with utility expenses.
Can I receive emergency utility assistance?
Yes. Emergency assistance may be available if you are facing disconnection or experiencing a financial crisis.
What is the income limit for energy assistance?
Income guidelines vary by program and may change annually. Check the most current eligibility requirements before applying.
Can renters apply for utility assistance?
Yes. Renters can qualify if they are responsible for utility payments and meet program income requirements.
Apply for Chicago Utility Assistance Before Your Service Is Disconnected
Utility assistance programs can help keep your household connected to essential services while reducing financial stress.
- Help may be available for electric, gas, and water bills.
- Emergency assistance programs can prevent service shutoffs.
- Payment plans may help spread utility costs over time.
- Energy-saving programs can lower future utility expenses.