Struggling to keep up with electricity, gas, or water bills in Delaware? You’re not alone. Rising utility costs can put pressure on households—especially renters with limited income or unexpected hardships. The Delaware Housing Assistance Program (DEHAP) was created to provide critical relief to those facing financial challenges, including utility disconnection or past-due notices.
This guide explains everything you need to know about DEHAP utility assistance , from eligibility and application steps to other programs like LIHEAP that can help you stay current on your bills and avoid service interruptions.
What Is the DEHAP Utility Assistance Program?
The Delaware Housing Assistance Program (DEHAP) was initially launched in response to the COVID-19 crisis to help renters behind on rent and utility bills. Since then, it has evolved into a broader relief program for low-income renters in Delaware .
What DEHAP Covers:
DEHAP provides financial support directly to utility providers and landlords on behalf of approved applicants. The program may assist with:
Past-due electricity, gas, water, or sewer bills
Reconnection fees or charges to restore service
Monthly rent if combined rent and utility support are needed
Late fees associated with unpaid utility bills
This makes DEHAP one of the most comprehensive safety nets for renters dealing with financial distress due to job loss, medical emergencies, or other crises.
Who Is Eligible for DEHAP Utility Assistance?
To qualify for utility assistance through DEHAP, you must meet specific criteria related to income, housing status, and hardship documentation.
You ARE Eligible If You:
Are you a renter living in Delaware
Have past-due utility bills or are at risk of service disconnection
Have experienced a financial hardship (e.g., job loss, reduced hours, high medical bills)
Meet the income limits below (based on 80% of the Area Median Income)
Income Limits for DEHAP (80% AMI – Delaware)
Household Size Maximum Annual Income
1 person
$54,150
2 people
$61,900
3 people
$69,650
4 people
$77,350
5 people
$83,550
6 people
$89,750
? Households with more than six people should refer to the DEHAP website or call for adjusted limits.
You Are NOT Eligible If You:
Own your home (DEHAP is strictly for renters)
Earn more than 80% of the Area Median Income
Are receiving other utility assistance (e.g., LIHEAP) for the same bill you’re applying for under DEHAP
How to Apply for DEHAP Utility Assistance
Applying for DEHAP is straightforward if you gather your documents in advance and follow the steps carefully.
Step 1: Gather Required Documents
You will need to provide documentation to verify your identity, income, housing, and hardship. Be prepared to upload:
Government-issued photo ID
Proof of income (pay stubs, unemployment benefits, W-2s, tax returns)
Most recent utility bill showing past-due balance
Current lease agreement (if applying for both rent and utilities)
Proof of hardship , such as a job loss letter or medical bills
Step 2: Apply Online
Step 3: Track Your Status
Processing usually takes 2–4 weeks , depending on the volume of applications.
You’ll receive email or phone updates. Once approved, funds are sent directly to your utility provider —you won’t need to pay anything upfront.
Need Help with Your Application?
Other Utility Assistance Programs in Delaware
Beyond DEHAP, there are additional programs in Delaware that provide utility bill support for both renters and homeowners .
Low-Income Home Energy Assistance Program (LIHEAP) – Delaware
LIHEAP is a federal energy assistance program administered by Delaware Health and Social Services (DHSS) . It helps eligible households manage heating and cooling costs , and may also offer weatherization support.
What LIHEAP Offers:
Heating assistance
Cooling assistance during the summer heat
Emergency funds to prevent shut-offs
Eligibility:
How to Apply:
You can apply for both LIHEAP and DEHAP if needed—just not for the same bill.
FAQs: Delaware Utility Assistance Programs
Can I apply for DEHAP if I’m a homeowner?
No. DEHAP is only available for renters. Homeowners should explore LIHEAP or the Weatherization Assistance Program for support.
How long does DEHAP take to process?
Most applications are processed in 2 to 4 weeks , though high demand may cause delays.
Can I apply for both DEHAP and LIHEAP?
Yes. You can receive both forms of assistance as long as they don’t overlap on the same utility bill .
What if I received a shut-off notice?
Act immediately:
Call your utility provider to request a payment plan
Apply for DEHAP and LIHEAP
Contact local nonprofits like The Salvation Army for emergency aid
Next Steps: What to Do Now If You Need Help
If you’re behind on your utility bills , take action now to prevent disconnection or eviction. Here’s a checklist:
Apply for DEHAP online: DEHAP Application Portal
Call LIHEAP at (302) 654-9295 to apply for seasonal energy assistance
Talk to your utility provider about payment extensions or deferred billing
Visit a State Service Center for in-person help with applications or referrals
Call 2-1-1 Delaware for a full list of local agencies offering financial relief
